Recent Fire Damage Posts

How to Prevent Wildfires?

12/5/2022 (Permalink)

Two men on top of a roof doing inspection of the roof Make sure your roof is in good condition and will resist fire.

Preventing Wildfires

Wildfires are devastating, but they can be prevented by taking simple precautions. Wildfire prevention is a shared responsibility between homeowners, local governments, and the communities in which we live. Here's how you can prevent wildfires in your community:

Pay attention to the fire danger levels.

Know what your local fire danger level is. This will tell you whether or not burning is recommended or not. The different fire danger levels each have their own set of requirements in terms of burning. You can find your fire danger level by googling it with location services on. 

Establish a Defensible Space 

Defensible space is the area around your home that has been cleared of flammable materials. It should be at least 100 feet wide, but trees and vegetation can be removed to make it wider. Defensible space can also be created by removing dead trees and vegetation from around your home. You can create an even larger defensible space by clearing the ground within 200 feet of your home, provided you don't leave any standing dead trees or shrubs within this boundary.

Maintain Your Roof

You should also make sure your roof is in good condition and will resist fire. The roof is the first line of defense when it comes to preventing wildfires, so you want to make sure it's up to par. Check for missing or damaged shingles, loose nails and screws, dry rot, mold, or other signs of decay.

If you have an older home with a metal roof that's showing signs of rusting or corrosion, consider replacing it with new material. Metal roofs are not as fire-resistant as asphalt shingles because metal heats up faster than other materials do (especially at higher temperatures), making them more likely to catch on fire during a wildfire event.

Store Combustibles Appropriately

Store combustibles away from structures. If you have a shed or storage area for wood, paper, and other combustibles, keep them stored in the shed or storage area. Metal sheds are recommended because they are more fire-resistant than wooden structures. Additionally, keep your fuel source at least 30 feet away from any structure on your property to help prevent sparks from starting a fire near your home.

Use Your Grill Appropriately

To keep a fire from getting out of control, it's important that you:

  • Use your grill on level ground. Never use a grill in an area that is uneven. You should also be sure to move the grill away from anything that could catch fire, such as overhanging branches or anything else that could be ignited by sparks.
  • Never leave your grill unattended while cooking or not in use, even if it has been extinguished and cooled down completely.
  • Always use water to extinguish a grill after you are done cooking; never use sand, baking soda, dirt, or any other non-water substance.

Never Leave a Campfire Unattended

If you're setting up a campfire, it's important to make sure that you have done everything possible to ensure that the fire is out before leaving. Do not use dirt to put out the fire--use water instead! Once the flames are extinguished, make sure that you soak the area with water so that no embers remain. If there are any lingering sparks or embers, they could reignite when exposed to oxygen and start another fire. Finally, never leave a fire unattended while camping!

Fires are a natural part of the landscape. However, there are many ways that you can prevent wildfires and protect your home from them. By following these steps, you will be able to reduce the risk of fires in your area as well as keep yourself safe if one ever does start nearby!

If the worse comes to worst and your Alamo Ranch, TX home or business is affected by a fire, call SERPVRO of Alamo Ranch. We will get you back to normal quickly! 

Power Strip - Fire Hazard!

11/10/2022 (Permalink)

SERVPRO of Alamo Ranch would like to remind everyone of the potential dangers of using power strips. Power strips have become a necessity in the world we live in. Everything runs on electricity and we just plug it in and let it go never realizing how many amps or the load that the power strip can handle.

At this time of the year with the temperatures dropping, some may want to use their small space heaters. If so, DO NOT plug them into a power strip. These devices are not designed to handle the energy load of a space heater and can overheat causing a fire hazard. Plug these devices directly into the wall outlet and never leave it on while nobody is at home.

Have a safe and happy holiday season.

How important is it to clean my dryer vent?

5/5/2022 (Permalink)

Dryer covered in soot after fire Dryer covered in soot after a fire occurred in the home.

According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury and death.

To reduce the risk of these fires happening in your home or business, have SERVPRO of Alamo Ranch clean your dryer vents and ducts that may have lint buildup.

Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter before and after each load and making sure the outdoor vent flap will open and is not restricted by snow, a birds nest or other potential obstacles. The outdoor flap should be checked to make sure that it has an operating flap and is not open so as not to let in birds or vermin.

Call SERVPRO of Alamo Ranch at 210-670-9591 to have your dryer vents inspected and cleaned.

Source: Restoration Newsline Volume 30, Issue 4

Power Strip Fire Hazard!

2/3/2022 (Permalink)

SERVPRO of Alamo Ranch would like to inform everyone of the dangers of using power strips. Power strips have become a necessity in the world we live in. Everything runs on electricity and we just plug it in and let it go never realizing how many amps or load that the power strip can handle

At this time of the year with the temperatures dropping, some may want to use their small space heaters. If so, DO NOT plug them into a power strip. These devices are not designed to handle the energy load of a space heater and can overheat causing a fire hazard.

Have a safe and happy holiday season.

Choosing the Appropriate Fire Extinguisher

1/17/2022 (Permalink)

SERVPRO of Alamo Ranch would like you to be aware of the different types of Fire Extinguishers and the proper use of each. 

Class A: This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper, and many plastics.

Class B: Used on fires involving flammable liquids, such as grease, gasoline, and oil.

Class C: Designed for fires involving appliances, tools, or other equipment electrically energized or plugged in.

Class D: For use on flammable metals; often specific for the type of metal in question. These are typically found only in factories working with these metals.

Class K: Intended for use on fires that involve vegetable oils, animal oils, or fats in cooking appliances. These extinguishers are generally found in commercial kitchens, but are becoming more popular in the residential market for use in kitchens.

Source: National Fire Protection Association

Cleaning Your Belongings After a Fire

12/9/2021 (Permalink)

The fire trucks have left and the fire marshall says your home is safe again, but a strong, smoky odor remains. Will you have to get rid of everything? How much dry-cleaning, wall-scrubbing and airing out is it going to take to get your life back to normal? Here are some content cleaning guidelines to help you get started.

Dry-cleaning is often the best choice for getting smoke-damaged clothing clean, but there are alternatives. Easy-care clothes with a light smoke smell can be washed using your normal laundry detergent and a tablespoon of vanilla. Stronger smells and soot may need to be washed with a mixture of trisodium phosphate and chlorine bleach. (Note that trisodium phosphate is caustic and must be used with caution.)

Upholstery and Carpet
Removing odors and soot from upholstery and carpet may require a dry-cleaning step followed by a wet-cleaning step. Talk to a professional in San Antonio, TX, to determine what process will work best for your situation.

Non-Porous Items
Items made of metal, glass, rubber, plastic and ceramic can be cleaned effectively using ultrasonic machines. These machines use high frequency sound waves to remove smoke particles from your possessions.

Walls and Ceilings
If your walls and ceilings are blackened from the fire, you may want to consider using temporary content storage for your moveable possessions so that you can focus on cleaning the structure itself. As with carpet and upholstery, it may take several steps to get things satisfactorily clean. These steps may include scrubbing with detergent, scrubbing with trisodium phosphate and, sometimes, applying fresh primer and paint.

Cleaning your home after a fire takes a lot of time and work, but it can be done. Tackle cleaning projects such as dry-cleaning and carpet shampooing one at a time. Get help from friends, family and restoration professionals. And rest assured that your life will indeed return to normal soon.

For more on San Antonio click here

3 Important Steps for Cleaning Up Your Home After a Fire

12/8/2021 (Permalink)

Dealing with a house fire in San Antonio, TX can be a daunting task. Not only do you have to worry about taking care of your family and finding a place to stay, you also need to decide how to deal with smoke damage, cleaning, repairs, etc. Luckily, there are a few straightforward steps you can take to get your life back on track.

1. Make Sure the Area Is Safe

When it comes to fires, appearances can be deceiving. While you may not see any flames, fire may still exist deep within your house. It can be best not to go too close or enter the structure until the fire department tells you it’s safe. Your home may be contaminated by unclean water and ash, so it can be best to wait for professional help before attempting to move or touch items.

2. Decide What Needs to Be Done

After you’ve made sure you’re safe, one of the next steps you should take is to contact your insurance company. Your coverage provider can help you understand the costs related to cleaning up smoke and soot damage. You may need to make a list of everything that was damaged or destroyed. Important documents and credit cards may need to be replaced.

3. Get Professional Help

It can be nearly impossible to handle all the things that need to be done after a fire on your own. Hiring a professional damage restoration company to help take care of smoke cleaning and other repairs can save you a world of stress. A restoration company will generally know exactly what needs to be done to fix your home and possessions, hopefully returning them to their previous states.

After you make sure it is safe to enter your home, you can inventory your possessions and decide what repairs need to be done. A restoration company can help you fix smoke damage and complete other necessary tasks to get your home back to a livable state. Visit for more information on fire damage. 

What is the Best way to Address Fire Damage?

12/7/2021 (Permalink)

What Is the Best Way to Address Fire Damage?

After a house fire in San Antonio, Texas you may feel overwhelmed or confused about how to manage the many tasks before you. This is understandable—you need to deal with fire damage, water damage, insurance processes, home security, and even meeting your family’s basic needs. It may help to think of your fire emergency similarly to a medical emergency, and the fire restoration like a period of physical healing.

First Aid

You have probably dealt with a medical emergency or acute injury. First, you need the help of a trained professional. With a fire emergency, the process is much the same.
First aid for your fire means calling for help immediately. Obviously, call the fire department or 911 to put out the flames and assist in evacuation.
Next call your insurance company and a recognized disaster relief group, like The American Red Cross or the Salvation Army.
In the same way an emergency medical team would stop the bleeding or immobilize a broken bone, a reputable fire restoration service can help board up entrances to stop potential looting and advise you how to avoid further damage after the fire.

Follow Up Care

Follow up care by your regular physician is the next step after an emergency room visit, and consulting a professional restoration company is the next step after a house fire. Choose trusted professionals for repairing fire damage and water damage.
The amount of water damage often takes homeowners by surprise—a fire hose delivers a lot of water to put out the flames, and the water does its own damage. Generally, a restoration company needs to dry your home and remove soot and smoke before the remaining cleanup begins. Premature attempts by homeowners to salvage belongings often does more harm than good because smoke and soot can be permanently set into many textiles, often just by touching them.


Just as an injured person usually requires a recuperation period, a family needs time to recover after a house fire. Even after the fire damage has been repaired and the smoke cleaned, it will take patience and effort to return everything to normal.
Visit for more information on fire damage.

The Beginning Stages of Fire Damage Restoration

12/2/2021 (Permalink)

Fire damage to your home or a fire in your business can wreak havoc on your life. Once the fire is over, the real trouble beings. There are many things you will have to do to get your life and property back in good order. After you call the insurance company, you will immediately need to start the fire damage restoration process. This means calling in highly-skilled professionals to get your home back in pre-fire condition. Once the fire trucks leave you will have water damage from the hoses, smoke damage, soot damage and areas that need board up.

The same goes with fire in your business. You will need a team to deal with commercial fire damage. The entire process can be minimized once you call in a restoration company to help. The are always available day and night, and even on weekends, holidays and emergency situations. Fires can happen at any time, and you need to get the ball rolling as quickly as possible.

After a fire in the home, the first thing a restoration company will do is a professional assessment of the situation. Your home or business will have a strong smoke smell, soot damage and smoke damage that should be worked on immediately. A plan of action will be quickly formulated.

Immediate tarp and roof board up will begin. The professionals will board up all areas such as windows, doors and even the roof if needed. This will prevent further damage with rain or wind. Tarp will also be applied over the board up is necessary.

After fire damage, water removal is a crucial step. Lingering water can set up mold. Part of the fire damage restoration process will require the scrubbing of walls, furniture, upholstery and even carpeting to rid them and the home of soot damage, smoke smell and any other damage. The entire fire cleanup process will be performed quickly and professionally. A restoration company team consists of many people doing a variety of jobs such as odor control technician, fire and smoke restoration technician, upholstery and fabric cleaning technician and water removal technician.

Fire clean up during after commercial fire damage is similar to fire in the home, just on a larger scale. The fire cleanup is performed in a way as not to disrupt you life. The fire damage restoration team will perform the process of sanitation. The will use scrubbers and foggers to eliminate any trace of smoke smell, smoke damage and soot damage.

The last step after a fire in your home is the restoration process. The restoration company can replace anything that received fire damage such as drywall. The fire damage restoration process will ensure that all remnants of fire damage will no longer exist. Fire cleanup after a commercial fire damage has its own set of issues. Odors are one of the biggest things to drive customers away. Teams will take care of the smoke damage and smoke smell that lingers after a fire in your business.

Professionals take special care when dealing with fire cleanup after a fire strikes your business. Commercial fire damage can cost you money and time. It is imperative that you get your business up and running as quickly as possible.

If you have a fire in your home or business, do not delay. Call a fire restoration specialist immediately. They will help you restore your fire its pre-fire condition as soon as possible. They can help with all types of situations, whether it's a fire in your home or a fire in your business. Only trusted professionals can do the job right.
Visit for more information on fire damage.

Major Components in Fire Damage Restoration

11/10/2021 (Permalink)

Fire damage restoration can be a lengthy and confusing process. Most people would not know where to begin the process of fire cleanup, or how to ensure that all fire damage is appropriately documented. When a fire in home or fire in business comes to mind, fire damage is an obvious first thought but other issues can include smoke damage and soot damage, all of which can contribute to commercial fire damage for business owners. If you are facing these difficulties, there are several steps you can take to begin addressing the situation.

When beginning the process of fire cleanup, the first thing you need to do is survey the existing structure for any holes through which weather exposure can occur. Holes in exterior walls, broken windows, and burned-through roofs are all examples of breaches through which additional damage can occur. When the interior of your property as well as your possessions are exposed to rain and wind, fire damage can be exacerbated and new damage can occur. So before you do any additional fire damage restoration, make sure to seal any breaches.

The next step in fire damage restoration is water removal. Water removal can be a major source of commercial fire damage, as water can destroy multiple pieces of property and wreak havoc on a structure following a fire in a business. Water can also create a significant hazard because standing water can carry disease and can house hidden, floating dangers. Because of this, it is essential that you wear water boots when removing water left over from the emergency response team. Catalog any items destroyed by water and drain the water using a vacuum.

After removing the water, examine your property for soot damage. Following a fire, burnt materials turn to ash and oil, causing soot damage. Soot can be found on many objects but can also get into small, hard-to-reach places. Be sure to catalog all objects with soot damage, and if the item is small and easily replaceable it is probably not worthwhile to try to restore it. Fire cleanup can be a lengthy process and simply discarding easily replaced items and cataloging them to keep record of the lost value is a better strategy than trying to reverse soot damage on every item you come across.

The next step of fire cleanup when addressing fire in a business or fire in a home is to examine the walls, ceilings, and floors for sustained damage. Fire damage affects an entire structure. In the case of fire in a home, be sure to look at all bedroom walls and be detailed. Minor damages can turn into larger damages over time. It is extremely important to be thorough both at home and following fire in a business. Note damage to building to help assess total commercial fire damage.

After looking at the structure, your last step in fire damage restoration is evaluating smoke damage. With fires in homes, possessions can sustain smoke damage as well as have lingering smoke smells. Smoke smells can make cloth items like clothing and linens unusable, and as with soot damage these things should be cataloged and discarded if they are inexpensive and replaceable. Smoke damage can also be a significant contributor to commercial fire damage, and all parts of a building should be examined for smoke smells, because smoke smells can have a major impact on customer experience.

If you approach cleanup with a level head and thorough understanding of the process, what is normally a long and overwhelming task can be made easier to handle. An eye for detail and consistent, thorough record-keeping will make this process better for you whether you own your own home or your own business.
Visit for more information on fire damage.

Why It's Best to Call a Professional After a Fire

8/2/2021 (Permalink)

fire damaged ceiling with strands of insulation hanging down. When you have a fire, it's best to call experts like SERVPRO of Alamo Ranch so that you can be sure that everything is taken care of.

There was a fire in the home. Luckily, it didn't destroy the house, but instead left a mess to be cleaned up. The smoke smell is a lingering reminder of the damage. Then there is the fire damage, the soot damage, and the smoke damage. Usually, this is too much for an individual to take care of on their own. Professionals should be called to handle the mess left from a fire in the home. Fire damage restoration professionals will nearly always be called in when there is a fire in the business or commercial fire damage.

Fire damage restoration professionals should be called immediately after the fire is put out. These people are trained to check for structural damage, air quality and replacement of materials that may have been destroyed. Usually, they can tarp the roof if it sustained fire damage. They can board up windows and doors. This will keep the property from sustaining additional damage from wind or rain.

Soot damage and smoke damage can ruin things like drapes, carpets and walls. The smoke smell can seep into walls, making it very complicated to remove. Professionals have the tools needed to remove the soot from upholstery and curtains. They can get the smell out of the home or business.

Cleaning up after fire damage is more involved than it may sound. It is important to start the process as quickly as possible for a number of reasons. The fire will leave behind soot and acid. If the soot is left on appliances, it can permanently yellow the finish. Acid left on counter tops and surfaces can eat away at the finishes. Fire damage restoration in the first 24 hours will stop the damage from the elements, the acid and the ash.

Fire cleanup often involves cleaning the water left behind from firefighters. Puddled water can ruin floors. Wet sheet rock will crumble and mildew. All of this must be dried and cleaned up, too. Industrial fans and specialty vacuums are used as well as pumps to remove the remaining water.

Fire in a business or commercial fire damage must be handled immediately to prevent loss of income and inventory. Customers will only wait so long before they take their business elsewhere. Professional fire cleanup is critical to get things done in a timely and competent manner.

Start the fire cleanup with a call to a professional fire damage restoration company with a great customer satisfaction rating. These companies typically offer 24/7 emergency service. Technicians are trained to remove the smoke smell. Others are specially trained to upholstery and fabric cleaning or water damage restoration.

A good crew can have minor fire damage repaired in as little as a week. Commercial fire damage or more extensive home damage will take longer to restore. Considering the water drying time, structural repairs and specialized equipment to remove the smoke smell, it could take months to restore. However, it will take much longer for an individual to try to clean it up themselves.

Remember, fire cleanup after fire in a home or fire in a business should start immediately for the best results. Commercial fire damage restoration should start as soon as the fire marshall deems the building safe to enter. Don't take the chance on losing thousands of dollars of inventory after a fire in the business place. Don't let soot damage permanently ruin the family heirlooms in the attic. Smoke damage can be erased if the proper techniques are used in time.

A fire in the home or commercial fire damage can be minimized or even fully vanquished with the help of professionals. Why let smoke damage or soot damage ruin the family business or home? Call the professionals for help.
Visit for more information on fire damage.

Understanding Stove Top Fires

2/1/2021 (Permalink)

lit stovetop burner Be safe while you cook.

The best advice that I can give if a fire occurs on your stove top is to remain calm and remember the following tips:

Always have a lid close by that can be placed on a burning pot. Even a cookie sheet that covers the pot will work. If a fire occurs, cover the pot, then turn the stove off. Don't peek! Let it cool completely down.

Do not pick up a burning pot. Dropped and spilled hot food and burning oil can cause serious and tragic burns.

Do not put water on a burning pot. This can make things much worse.

* You can use a fire extinguisher, but only if you know how to. Did you ever read the instructions? Or look at the manufacturers video on how to use? You probably should before you ever have to use one. You could make things worse!

If the fire is too big or for whatever reason you are unsure if it can be contained, then get everyone outside and call 911.

After the fire is out, call SERVPRO of Alamo Ranch at 210-670-9591 to walk the property with you and access the damage. Our team of professionals will help you restore your home and belongings and help you deal with insurance professionals.

Behavior of Smoke

1/27/2021 (Permalink)

The damage to your property can often be complicated due to the unique behavior of smoke. There are two different types of smoke - wet and dry. Wet smoke is created by low heat, smoldering fires, and has a low oxygen content. Dry smoke is created by fast burning, high heat fires, and its oxygen content is much higher. As a result, there are different types of soot residue after a fire.

SERVPRO of Alamo Ranch technicians are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, our technicians will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and its contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows our technicians to focus on saving your precious items.

Hot smoke migrates to cooler areas and upper levels of a structure. Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

The type of smoke may greatly affect the restoration process.

If a fire occurs in your home, call the professionals at SERVPRO of Alamo Ranch at 210-670-9591.

Source: Restoration Newsline Volume 30, Issue 11

Christmas Fireplace Safety

12/27/2020 (Permalink)

Fireplace Fireplace with fire

SERVPRO of Alamo Ranch says, never toss anything but logs into your fireplace.

   Don't try to burn evergreens or wreaths in a fireplace or wood stove. Greenery and tree needles burn much faster than logs, creating sparks, which can fly into the room or onto the roof. They can also cause a build-up of creosote, a highly flammable compound, in the chimney. Don't burn wrapping paper because it can contain metallic materials that could be hazardous to breathe in.

   Make sure the fire is out and the embers have cooled before you leave the house or go to bed. Put ashes in a metal bin that is at least 25 feet away from the house.

   Have your chimney inspected at least once a year.

These precautions can save your life and the lives of your loved ones.

If you need our service or just need to ask questions, please call SERVPRO® of Alamo Ranch at 210-670-9591. We are always here to help!

Source: National Safety Council

Firework Safety!

12/22/2020 (Permalink)

Home fireworks Home fireworks

SERVPRO of Alamo Ranch realizes that much fun is had when shooting fireworks. We ask that you pay attention to the following guidelines when you are participating in fireworks fun and don't ruin your holiday.

Select an area free of dry grasses and other dead vegetation.

Do not shoot fireworks in metal or glass            containers.  

Keep a bucket of water or a hose nearby.

Do not use fireworks when the weather forecast calls for winds above 10 mph.

Have an adult present and never give fireworks to children.

Only use fireworks outdoors.

It is against state law to shoot fireworks from a motor vehicle.

Never experiment or make your own fireworks.

Make sure that you only use fireworks purchased from a reliable licensed seller.

Light only one firework at a time.

Never relight a "dud" firework. If a firework does not work properly, wait 15 to 20 minutes and then soak it in a bucket of water and dispose of it properly.

Store fireworks in a cool, dry place. Never throw or point fireworks at other people.

Never carry fireworks in your pocket.

SERVPRO of Alamo Ranch wishes you a Merry and safe Christmas.

Source: Bexar County Fire Marshal's Office

Fire Safety at Christmas!

12/7/2020 (Permalink)

Candles on Table Candles on Table

We all agree that the holiday season is a magical time, but Christmas traditions, decor, and celebrations can lead to accidents or worse if you are not careful. Here's how to keep your family safe and healthy through to the NEW Year.

According to the National Fire Protection Association (NFPA), tree fires aren't super common, but when they do happen, they are more likely to be serious.

Keep your tree at least 3 feet away from all heat sources like fireplaces, radiators, and heat vents. If you have a real tree, remember to keep it watered. The drier the tree, the more easily it could ignite. Make sure to choose a sturdy stand so that the tree will not tip over.

Check your lights' packaging for the power output and never plug in more than what a power strip outlet says it can handle. Also, never connect more than 3 strings of lights in one series.

Always look for the UL symbol when buying electrical items and pay attention to its color. Green means it's approved for indoor use, and red means it can be used indoors and outdoors. If you are using old lights, check the wires for cracking or fraying. Unplug all indoor lights when you leave the house. 

SERVPRO of Alamo Ranch would like to wish everyone a very Merry Christmas! If you have any questions, please call us at 210-670-9591

Source: Good Housekeeping Institute 

Ulrasonic Cleaning of Fire damaged contents

12/1/2020 (Permalink)

Dishes Stack of dishes

SERVPRO of Alamo Ranch has made a new investment in ultrasonic cleaning technology and we now use ultrasonic cleaning on fire damage and smoke damaged contents.

When used in Fire Restoration, items that are completely covered in thick soot can typically be cleaned in about 5 to 15 seconds, and this is accomplished without tedious hand wiping or using expensive and dangerous chemicals. The ultrasonic sound waves produced by our machines penetrates even the smallest groove, crevice and detail of an object and gently lifts away soot and other contaminants.

Ultrasonics is this effective all the time, every time. Ultrasonics is safe and gentle. It will not scratch, pit or damage items the way that conventional cleaning methods, such as scrubbing or using harsh chemicals can.

If you experience smoke damage, call the professionals at SERVPRO of Alamo Ranch at 210-670-9591 for all of your contents cleaning needs. We are here to help and will make it "Like it never even happened."

Fire information for Homeowners

8/19/2020 (Permalink)

House on fire House on fire

For Homeowners, Putting out a fire can be worse than the fire itself.

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO's 1-4-8 Service Response guidelines can help prevent fire damage from creating long term problems. SERVPRO® of Alamo Ranch professionals provide timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss conditions when possible.

1- Within 1 hour from notice of loss, a professional with SERVPRO® of Alamo Ranch will  contact you to arrange service.

4- Within 4 hours of loss notification, a professional with SERVPRO® of Alamo Ranch will be on site to start mitigation services ( if necessary).

8- Within 8 business hours, a verbal briefing of the scope will be communicated to you by a SERVPRO® of Alamo Ranch professional.

SERVPRO of Alamo Ranch is available 24 hours a day, 365 days a year to help you regain control quickly. Call us at 210-670-9591 for service.

Source: SERVPRO® pamphlet 45535

Minimizing Fire Damage

1/31/2020 (Permalink)

House on fire House on fire

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings.SERVPRO's 1-4-8 Service Response Guidelines can help prevent fire damage from creating long term problems.

SERVPRO of Alamo Ranch can provide timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possible.

SERVPRO® of Alamo Ranch is available 24 hours a day, 365 days a year to help you regain control quickly.

Service Response Guidelines:

* 1- Within 1 hour from notice of loss, a SERVPRO® of Alamo Ranch professional will contact you to arrange service.

4- Within 4 hours of notification, a SERVPRO® of Alamo Ranch professional will be on site to start mitigation services (if necessary).

* 8- Within eight business hours, a verbal briefing of the scope will be communicated to you by a SERVPRO® of Alamo Ranch professional.

If your home is impacted by fire, please call the professionals at SERVPRO® of Alamo Ranch at 210-670-9591.