What our Customers say...


Kim, Desiree and the team did a great job, will recommend for service again. 

Kim and Des did a great job packing out my house and keeping me up to date with everything!
Great service!

A pipe cracked and made a mess. Sheetrock soaked, insulation soaked and carpet soaked. SERVPRO arrived same day I called and began the cleanup. They did an excellent job. They hauled away the debris. I would use them again. They are experts in this field!

Marcelo and Annette were wonderful workers; thank you for coming and taking care of my house and the flood in my house. You all were the best, would highly recommend!

Kim and her crew did a great job packing out my house and cleaning up after a grease fire happen in my kitchen! They were very professional.

Workers are great. Very nice!

Marcelo was an excellent worker, loved his work ethics and attitude! So professional and very kind and sweet, never experienced such a good worker. Highly recommended SERVPRO of Alamo Ranch. Ask for Marcelo, you would not regret it I promise!

I recently had a mold issue. I’m allergic to mold, which thankfully Annette and her amazing team removed in a timely manner. They were efficient and got the job done sooner than I had anticipated. Very knowledgeable crew and polite. I like them a lot and will call them again for the help. Highly recommended.

SERVPRO came out and cleaned the carpets in my home. Annette did a super job, and a great job of representing the company. I highly recommend the Alamo Ranch location. Thank you.

"Very professional organization with courteous customer service assistance who assist you though the entire process. Outstanding same-day service...Exceeded All Expectations!...super polite and helpful. Made the water mitigation process stress free. I highly recommend the SERVPRO Alamo Ranch location."

"SERVPRO of Alamo Ranch is a long time veteran in the disaster recovery industry. Their team provides quality service and a fair price. Regardless of size or location, they are ready for whatever, whenever, and where ever it happens! You will be well served when you call on SERVPRO of Alamo Ranch when you need help fast. They are standing by and always here to help!"

"Excellent job. Very professional and friendly thank you"


 "I wanted to thank you for the excellent service and quality of work you guys performed"!

"Great service!"

"Thank you so much to all of you at SERVPRO for your excellent service and customer care during this difficult time. Everyone that I talked to and worked with went above and beyond to assist me and I appreciate it sincerely."

"The team of Lucio and Gabe were very professional, respectful, helpful and all around BAD***. Love this company. Thank you for your services." 

"Thanks for the quick work and the guys sent were very nice and helpful in this crisis"

We had a 50 gal. water heater bust in the attic on January 1,2018. I woke up at 4am to water all over the floors. After water was cleaned up,our insurance called service pro to handle the rest. Jonathan, Theo, Brady were out right away. Such wonderful, good natured, professional guys. Theo and Brady have been out every morning checking on fans left cutting walls that aren’t drying and making sure all is doing well. I really love these guys and looking forward to having them clean my air vents, floors, etc. People, you need to give these guys a call. I’ve been so impressed with them. Never even knew about them until insurance recommended them.

Absolutely absolutely amazing TEAM! Jonathan and his crews have been great!!!!! We had a flooded Salon, they have made things so much easier by letting us know they will take care of our store. Jonathan has let me know what is going on every step of the way! I recommend SERVPRO of Alamo Ranch to anyone that needs these services!!!! THANK YOU SO MUCH FANTASTIC SAM-Castroville!!!

Very courteous and professional. I was very pleased with Jonathan and the manager. Thank you for all of your hard work!

Great friendly helpful staff. Go above and beyond to take care of your belongings.

SERVPRO is one of a handful of companies that I would highly recommend. Fast response time, friendly staff and above any standard I could have imagined. Very happy with SERVPRO, thank you soooo much.

I think this company has it all. Would recommend to others of the great service.

Very professional staff, knowledgeable, quick & ready to answer questions. Very satisfied with the job they have done. Thank you.

I am glad we went with SERVPRO. I could not be happier with the level of service we received!

I appreciate how much everyone seemed to care. Thanks SERVPRO!

I was very happy with the techs that came to my home. The men were professional, polite, and did excellent work.

The crew and supervisors were all very friendly and helpful.

SERVPRO has the best customer service!

I would highly recommend SERVPRO. Very dependable service.

The experience was excellent. The men were professional, polite, helpful and got the job done in as little time as possible. I would highly recommend them to anyone!

Very happy with the work done by SERVPRO, they were very professional and got the job done right.

I just wanted to take the time and say thank you! Your friendly service and understanding was what I needed when my home was damaged by the recent storms. You are the best!

Your employees were extremely courteous, friendly and professional. Always answered my questions.

Great job! The crew worked very hard. Everyone was wonderful. 

I had mold in my utility room. SERVPRO did a great job getting rid of it all.

All the people who came out were awesome!

I wouldn't change a thing! Their all doing a great job!

Very courteous and friendly staff. The technicians were very informative. I was impressed!

Very courteous and friendly customer service skills. I was satisfied with the services SERVPRO of Alamo Ranch provided me.

I was very impressed with the professionalism of the men who came to my house.  They answered all of my questions and left me feeling comfortable with the work that was done.  I would refer SERVPRO of Alamo Ranch without hesitation!

Jonathan and Steven were very professional and knowledgable

Thanks to you and Mike and the whole team for getting this done so quickly and professionally

Very informative...

I had a claim that was handled by SERVPRO of Alamo Ranch. Mike, Tommy and the crews were very professional and helped walk me step by step through the claim process. I highly recommend SERVPRO for any claim you might have either large or small. They will treat you right. Thanks again gentlemen.

Incredible Company ran by two solid brothers! From big jobs to the small jobs I request they value every customer. I will continue to use and refer this company to everyone I know. Give this company a shot and let them impress you!

Mike and Tommy, along with their team members, perform an outstanding variety of services!

... extremely satisfied.

Great Customer Service.

Technician Magellan did a great job, was nice and helpful.

Very professional and responsive. Tommy was great to work with.

Josh was polite and courteous. He always asked questions before he proceeded with tasks. He worked diligently at his task at hand.

Great company and great staff.

Efficient and Professional!

Magellan was amazing. Very thorough and empathetic when our house was what seemed to me to be upside down. He made me feel so much better. Thank you so much.

Excellent job as Nextdoor Website indicated. Good follow up. Thank you.

Very nice guys (Jorge and Magellan). Would recommend.

I would recommend SERVPRO of Alamo Ranch to anyone with PURE Insurance, or for that matter anyone that has an issue with flooding. They arrived when they said they would and kept a good eye on all the work thereafter. Also very courteous and left everything in the same manner they found it, less water. Thank you, SERVPRO.

Terry and Mandy were outstanding - Very professional and hard working. They get a gold star for customer service.

Terry is great!

I will recommend you to friends and family. Fast and courteous and friendly and fair pricing.

"It was such a relief to enter my home that now did not smell like skunk."

Terry was awesome. She did a great job. Was very detailed. Terry takes pride in what she does. Would recommend her to anyone.

Yes! Great Service! All turned out great! Thank you!

As a member of USAA for over forty years I want to take the opportunity to inform you about the wonderful service I received  from Tommy and Mike Galligan of SERVPRO Alamo Ranch.  In July 2015 while on vacation I had a flood in my house and because it was a holiday weekend could only contact USAA by computer.  Since I never encountered something like this I did not know where to begin. 

I called SERVPRO of Alamo Ranch since it was close to my house.  Even though it was a holiday weekend the team at Alamo Ranch SERVPRO responded immediately.  They guided me through the process, treated me like family,  and handled by home and personal contents as if it was their own.   Their workers were former military members with a strong work ethic and had great customer service.  Even though it was a long process to remove the water and mold Tommy and Mike Galligan kept me informed at every step and did an outstanding job.       

The actual staff cleaning the home was very nice. They took my opinion in to consideration when cleaning. Terry was a very thorough supervisor making sure staff was doing what they were supposed to be doing. 

Great job!

SERVPRO of Alamo Ranch did more in four hours than the other company did in an entire day!  I highly recommend Mike & Tommy Galligan.  Their supervisor Teresa was very helpful and profesional

Cole & Justin did a wonderful job! Very knowledgeable! Kind & courteous!  Carpets look like new again and the lemon deodorizer smells fresh!  Will definitely tell my friends and neighbors.